Terms & Conditions

Terms & Conditions

 

By ordering your Wine Box you are bound by the following terms & conditions;

conditions. Please understand that if you refuse to accept these

terms and conditions, you will not be able to order any wine box.

1-You must be older than 18yo.

2-You must live in HCM as we are not available elsewhere yet.

3-You must choose an offer:

My Wine Box offer:

2 types of box:

I) My Discovery box.:

It includes 3 bottles of wine carefully selected by our

sommelier, and a booklet which will explain all the details

regarding wine making, region, vineyard, the food pairing,

tasting tips and many surprises regarding your months

subscription. For a monthly cost of 1.600.000VND

II) My premium box.

It includes 3 premium bottles of wine carefully selected

by our sommelier, a craft made wooden box, a booklet

which will explain all the details regarding wine making,

region, vineyard, the food pairing, tasting tips and many

surprises regarding your months subscription. For a

monthly cost of 4.500.000VND.

3 types of time subscription:

I) A monthly one.

II) A 3 & 6 months subscription:

-3months subscription: after received the 3 rd box you

will receive specials gifts from us (Wine glass, corkscrew,

ice bag…)

-6months subscription: after received the 6 th box you

will receive specials gifts from us (Wine glass, corkscrew,

ice bag, private wine class with our sommelier, access to

the wine business club…)

Special advantage:

First, you will increase your knowledge and be a wine

expert ! You will get special discount from our partners

(restaurants, wine supplier etc..) You will be part of our wine

business club with events all year long..

4-Ordering condition:

You can only order via our webmail: Hello@mywineboxvn.com.

Provide us with the following information: type of box you want,

subscription duration, address, phone number and you will

receive an answer as fast as the champagne bottles pop !

5-Payment condition:

The payment is cash on delivery. When you subscribe for 3

months or more you are under moral commitment with us. If you

stop the payment you won’t receive your wine box and you won’t

receive any gift from us.

You can choose to pay the whole 3 or 6 months amount at the first

delivery so you will receive our special gifts directly. We promise

to deliver your wine box regarding the package you choose with

the quickest service possible.

6-Condition of refunding

If you feel your wine is corked or if one bottle was broken

during the transportation please contact us on

Hello@mywineboxvn.com we will at your choice refund the price

of the bottle or change it. We have the right to refuse to refund if

the reason is anything other than the above.

 

Privacy policy

All your contact information is totally private we won’t use it for

anything else other than to get your order, advise you on when we

are ready to deliver your wine box, and answer your questions.